Scopes, audiograms, and surgery need separate billing lanes

An ENT practice may run office endoscopy, audiology testing, allergy care, and surgery out of one building. Each has its own billing rules, and audiology carries a separate Medicare benefit. Otology and neurotology add implant coverage criteria on top.

Book a demo

Where ENT claims divide

Head and neck care spans procedures, diagnostics, and devices. These are the boundaries to map first.

Office endoscopy and surgery

Diagnostic nasal and laryngeal endoscopies are generally zero-day global procedures, so a same-day visit has to be separately identifiable to be paid. Sinus and ear surgery bring longer global periods with bundled follow-up.

Audiology services

Medicare treats hearing and balance testing as diagnostic tests. Since 2023, patients can see an audiologist without an order once every 12 months for certain non-acute hearing tests, billed with the AB modifier, while other tests still need a physician order.

Otology, neurotology, and devices

Original Medicare does not cover hearing aids, but it does cover cochlear implants for patients who meet national coverage criteria. Candidacy testing, surgery, and device programming need records that line up with those criteria.

Give each service line an owner

ENT groups often have physicians, audiologists, and a hearing aid dispensary under one roof.

The practice keeps

Physicians and audiologists document each test and procedure and approve the codes Taiga drafts. Hearing aid sales and fittings stay with your dispensary.

Taiga takes on

Physician and audiology claims: eligibility checks, scrubbing, submission, and every denial and appeal, including small-dollar test denials. Patient statements and follow-up come with it.

Decide together

Allergy testing and immunotherapy, implant devices, and in-office imaging each raise their own supply and billing questions. Settle which of these come into scope before the handoff.

Questions for an ENT fit call

Bring de-identified examples from each service line and your current denial reasons. Leave patient details out of the booking form.

Who bills audiology?

Clarify whether audiologists bill under their own NPIs, how physician orders are captured, and which tests rely on direct access.

What happens in the office versus a facility?

List office endoscopies and procedures separately from surgery at a hospital or surgery center, and who submits each claim.

How much otology and neurotology volume do you have?

Flag cochlear implant, vestibular testing, and skull base work. These cases need careful documentation and are worth reviewing one by one.

Worth a call for multi-line ENT groups

Useful to an independent ENT owner whose audiology, endoscopy, and surgical claims sit with one stretched team, and who wants coding, submission, and appeals managed inside the current EHR.

Hearing aids follow a different path

Hearing aids and fitting exams are patient-paid under Original Medicare, though some Medicare Advantage plans offer hearing benefits with their own rules. This page does not settle coverage or codes for any test, device, or procedure.

Questions about ENT billing

Can our audiologists bill Medicare without a physician order?

For certain non-acute hearing tests, once every 12 months, yes, with the AB modifier. Balance testing and other services still need an order.

Does Medicare cover hearing aids?

No. Original Medicare does not cover hearing aids or fitting exams, though some Medicare Advantage plans offer hearing benefits.

Can audiology be billed incident to the physician?

Not under Medicare. Audiologists have their own benefit and bill the services they personally furnish.

What happens to claims already in A/R when we switch?

Taiga can take over open A/R or run in parallel with your current process while new claims start, about two weeks after onboarding begins.

Bring your ENT service map

Share your mix of office procedures, audiology, surgery, and devices. Taiga will tell you what it could take on and how onboarding would work.

Book a demo

System guides show possible billing handoffs, not proven specialty compatibility.