What medical billing services cost

Billing companies charge in one of three common ways: a percentage of what they collect, a fee for each claim, or a flat monthly fee. Billing in-house costs a biller's salary plus software and training. Taiga charges a percentage of what it collects for you, set by your practice's annual revenue: 6.5% up to $2M, sliding toward 4% as you approach $10M. No setup fees and no per-claim charges.

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How billing companies charge

Each model puts the risk in a different place. Here is what you pay for and where the trade-offs sit.

Percentage of collections

The biller keeps a share of the payments it collects for you, so its pay rises and falls with what your practice actually receives. A 2015 Physicians Practice article put the typical range at 4 to 8 percent of collections, and advised that coding-related services are not part of the percentage fee and should be carved out as a separate service. Ask exactly what the percentage covers.

Per-claim fees

A fixed charge for each claim submitted, whatever the claim is worth and whether or not it gets paid. Costs are easy to forecast when volume is steady. Denial follow-up may be included, limited, or billed on top, so read the contract closely.

Flat monthly fees

One set fee each month, regardless of claim volume or collections. Budgeting is simple. The fee does not move with results, so ask how much denial and aging A/R work it covers.

In-house billing staff

You pay a biller's salary and benefits, plus billing software, clearinghouse fees, and training. The U.S. Bureau of Labor Statistics reports a median annual wage of $51,140 for medical records specialists (May 2025) and $45,590 for billing and posting clerks (May 2023), before benefits. Vacations and turnover leave gaps your practice has to cover.

What to ask any billing company about cost

The headline rate is only part of the price. These questions show what you will really pay and what you get for it.

Are there setup or onboarding fees?

Does connecting your EHR, enrolling payers, or moving historical data cost extra? Can you get that number in writing before you sign?

Do you charge per claim on top of the rate?

Do resubmissions, secondary claims, or patient statements carry their own charges?

Is there a monthly minimum?

What do you pay in a slow month, or while a new provider is still ramping up?

What does the fee include?

Are coding, claim submission, denial work, appeals, patient statements, and reporting all inside the price?

How long is the contract?

What are the term, renewal, and notice period? What happens to claims in flight if you leave?

Who owns the denial work?

Who works denials and appeals, and how fast? Do small-dollar denials get worked or written off?

What Taiga charges

One rate, set by your practice's top-line revenue, covers the whole billing job.

The rate

A percentage of what we collect for you, set by your practice's annual revenue: 6.5% up to $2M, then sliding down toward 4% as you approach $10M. Practices at $10M and up get a custom rate.

No extra fees

No setup fees, no per-claim charges, no surprise add-ons. If we do not collect, you do not pay.

What is included

Taiga drafts codes from your clinical notes for physician approval, submits every claim, appeals denials, and sends patient statements.

Contract and support

Annual contracts, so the team can work denials and aged A/R with continuity. Every practice gets a named account manager.

Getting started

Two weeks from contract to first claim submitted under Taiga.

See the rate for your practice's revenue

Is a percentage fee worth it?

It is the most common objection we hear, and a fair one. Here is how the model works in your favor, and where it may not.

Pay tied to what gets collected

A percentage means the biller earns only when your practice gets paid, so every claim is worth working. Taiga appeals a $40 denial as systematically as a $4,000 one, instead of writing small claims off.

No charge for claims that never pay

With a per-claim fee, you pay for every submission, including claims that are denied and never recovered. With Taiga, if we do not collect, you do not pay.

A rate that steps down as you grow

Taiga's rate is set by your practice's annual revenue. It starts at 6.5% up to $2M and slides toward 4% as revenue approaches $10M.

When another model may suit you better

If your claim volume is very predictable, denials are rare, and someone on staff already works the few that come back, a per-claim model may cost less. Taiga only offers percentage pricing, so compare what each option includes, not just the headline rate.

What the rate bought one solo practice

Neal Cheskis, LCSW, runs Cheskis Family Therapy on his own. Taiga took over his billing, including claims a single payer had left unpaid.

Previously unpaid Horizon BCBSNJ revenue recovered
$3.7K+
Previously unpaid Horizon BCBSNJ revenue recovered
Denials among adjudicated claims, July 16 to August 15
0%
Denials among adjudicated claims, July 16 to August 15
Average from submission to payment
8.3 days
Average from submission to payment

Questions about billing costs

How much does Taiga cost?

We charge a percentage of what we collect for you, set by your practice's annual revenue: 6.5% up to $2M, then sliding down toward 4% as you approach $10M. Practices at $10M and up get a custom rate. No setup fees, no per-claim charges, no surprise add-ons. If we do not collect, you do not pay.

Is Taiga worth the cost?

It depends on how much revenue your practice is leaving unpaid today. One rate covers coding drafts for physician approval, claim submission, denial appeals, and patient statements, and if Taiga does not collect, you do not pay. Cheskis Family Therapy, a solo practice, recovered more than $3.7K in previously unpaid Horizon BCBSNJ revenue. If your claims are steady and rarely denied, compare a per-claim service on what it includes before you decide.

How much do medical billing companies charge?

Billing companies charge a percentage of collections, a fee per claim, or a flat monthly fee. A 2015 Physicians Practice article put the typical range at 4 to 8 percent of collections. Setup fees, minimums, and what the fee includes vary, so ask each company for the full list in writing.

Is it cheaper to do billing in-house?

Sometimes, if you already have trained staff and steady volume. The U.S. Bureau of Labor Statistics reports a median annual wage of $51,140 for medical records specialists (May 2025) and $45,590 for billing and posting clerks (May 2023). Benefits, billing software, clearinghouse fees, training, and coverage for time off come on top.

Does Taiga offer flat-fee or per-claim pricing?

No. Taiga charges only a percentage of what it collects, set by your practice's annual revenue. Practices at $10M and up get a custom rate.

What contract does Taiga require?

Taiga runs on annual contracts. Billing partners need continuity to work denials and aged A/R effectively, and a yearly term lets Taiga invest in the EHR integration, payer enrollments, and per-provider learning curve. Every practice gets a named account manager.

How long until our first claim goes out?

Two weeks from contract to first claim submitted under Taiga. The implementation team handles the EHR connection, payer enrollment, and historical data migration.

Talk through your practice's numbers

Bring your annual revenue, payer mix, and EHR. Taiga will walk through what the rate covers and what the first two weeks look like.

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