Who works the Patient Accounting Desktop after each visit?

MEDITECH's Expanse Ambulatory combines a practice EHR with practice management and billing tools. Some practices run it on their own, and some share Expanse with an affiliated health system. Either way, someone has to own the claims, denials, and balances that follow each visit.

Book a demoStart by saying whether your practice runs Expanse Ambulatory independently or on a health system's Expanse. That answer decides who grants a billing user and what that user can see.

Charge captured

Charges are captured at the point of care.

Claim submitted

Electronic claims leave after edits clear.

Desktop worked

Billing, collections, and denials get follow-up.

How a claim moves through Expanse Ambulatory

MEDITECH describes billing, collections, and denial follow-up running from its Patient Accounting Desktop. Map who does each step today.

Check-in and eligibility

Front-desk staff collect copays and run eligibility and authorizations electronically. Agree which of these checks stay at the desk and which move to the billing team.

Charges and codes

Expanse captures charges at the point of care. Taiga's drafted ICD-10 and CPT codes still go to the physician for approval, so decide how that review lines up with the charges Expanse captures.

Claims and alerts

MEDITECH flags claims that are missing information before they go out. Name the person who clears those alerts and resubmits rejected claims.

Denials, payments, and statements

Daily billing, collections, and denials are worked from the Patient Accounting Desktop. Decide which of those queues Taiga would own and which stay with your staff.

What a billing partner adds on Expanse

The software stays. The follow-up work gets more attention.

Worklists that get emptied

Prioritized worklists only help if someone works them. A dedicated team keeps denials and unpaid claims moving.

Physician-approved coding

Each visit's codes are drafted from the documentation and approved by your physician before they reach a claim.

Patient balances followed up

Taiga sends patient statements and follows up on balances, so the front desk is not chasing them.

Questions to settle before an Expanse handoff

Answers differ between a standalone Expanse Ambulatory subscription and a shared health-system build.

Standalone or shared?

Since 2022, MEDITECH has offered Expanse Ambulatory to independent practices without a hospital Expanse. If you share a health system's Expanse, its IT team approves new users.

One bill or separate?

In shared builds, MEDITECH can combine acute and ambulatory charges on one patient statement. Confirm whose statement your patients receive and who answers questions about it.

Which worklists and reports?

List the Patient Accounting Desktop worklists and reports a biller would use for rejections, denials, and aging.

Open A/R

Pull unpaid claims by payer and age. Taiga can take over that A/R or work in parallel during the switch.

For practices that want claims worked to the end

This fits an independent or affiliated practice on Expanse Ambulatory that bills under its own name and wants a team responsible for denials and balances. If the health system's business office already runs your billing, start with that agreement.

No MEDITECH connection implied

Taiga has no MEDITECH integration, API link, or partnership. Your practice or health system would decide whether to create a billing user. The MEDITECH features named here come from MEDITECH's own product pages.

Questions from MEDITECH practices

Can Taiga handle billing for a MEDITECH Expanse practice?

Keeping Expanse is the starting point, since Taiga works alongside the EHR a practice already has. The exact access, the worklists Taiga would use, and who grants the account get confirmed on a call.

We share Expanse with our health system. Who approves a biller?

Usually the health system's IT or access team, since it runs the build. Ask them early, because their approval sets the timeline.

Does Taiga integrate with MEDITECH?

No. There is no Taiga integration or partnership with MEDITECH. Work happens through a user account that your practice or host sets up.

Will our patients get a different bill?

Not necessarily. Who sends statements is part of the handoff plan, and shared builds may already combine hospital and clinic charges on one statement.

Show Taiga your Expanse setup

Bring whether you run Expanse alone or with a health system, your payer mix, and a de-identified denial. You will get a straight answer on fit.

Book a demo