Policies on the appointment
Jane stores each patient's insurance policy in their profile and attaches it to covered appointments. Policy details entered at the front desk carry into every claim.
Jane's claim folders, worked by an outside team
Jane supports US insurance billing through an add-on, with claims moving through folders from Draft to Approved. It also produces superbills for cash-focused clinics. Taiga can review whether the insurance side could be handed off while your team keeps running Jane.
Book a demoStart with region and setup. Jane documents separate insurance workflows for US and Canadian clinics, and US claim features need the Insurance Billing add-on.
Visit and policy
Policy attached to the appointment
Draft to Unsubmitted
Codes finalized and claim ready
Submitted to Approved
Rejections, remittances, and aging claims
How US claims move through Jane
Jane's billing tab organizes claims by stage. Each folder is a natural handoff point.
Claim folders
Jane moves claims through Draft, Unsubmitted, Submitted, Approved, and Waiting on Primary folders. The optional Draft folder lets billing staff review codes before submission.
Clearinghouse route
Jane's built-in clearinghouse partner is Claim.MD, which returns acknowledgements, rejections, and remittances into Jane. Clinics on another clearinghouse can export EDI files instead.
Where Taiga picks up
Taiga would handle eligibility checks, claim scrubbing and submission, rejections and denials, and patient statements, working inside the access your clinic approves.
What a Jane clinic keeps and hands off
Practitioners and the front desk keep their daily flow in Jane.
Daily flow stays put
Booking, charting, and checkout stay in Jane for practitioners and front desk staff.
Rejections get an owner
Claims in the Rejected folder need someone to fix and resubmit them. Taiga takes that on, along with payer denials and appeals.
Aging claims followed up
Jane's US billing training includes A/R tracking for aging claims. Taiga's team works that list toward payment or appeal.
Before handing off Jane billing
Confirm how your clinic has Jane's insurance features configured.
Is the Insurance Billing add-on active?
US claim features in Jane require it. Confirm which practitioners and locations bill insurance.
Which clearinghouse sends claims?
Note whether claims go through Claim.MD inside Jane or as EDI files to another clearinghouse.
Who can see what?
Decide which staff permissions an outside biller would get, keeping chart access to what the work needs.
What sits in the Submitted folder?
Claims awaiting remittance and older unpaid claims make up the open A/R that Taiga could take over or work in parallel.
Who this fits
US clinics on Jane that bill insurance and want rejections, denials, and follow-up handled outside the clinic. Mental health is one of Taiga's published specialties; for other disciplines, bring your service mix for a plain answer on fit.
Scope note
Taiga does not claim a Jane integration or partnership, and this page covers US insurance billing only. Access through staff permissions, reports, or the clearinghouse is confirmed on a call.
Questions from Jane practices
Can Taiga bill for our Jane clinic?
If you are a US clinic billing insurance, Taiga can review your setup. Mental health is a published Taiga specialty; other disciplines get a fit check first.
Does this apply to Canadian clinics on Jane?
This page covers US insurance billing. Jane documents a separate, portal-based workflow for Canadian insurers, so ask Taiga directly about anything outside the US.
Do we need to stop using Claim.MD?
Not as a rule. Which clearinghouse carries claims after the handoff is settled during onboarding.
Will our practitioners notice a change?
They keep booking and charting in Jane. Taiga drafts codes from notes for provider approval, which may add a short review step.
Show Taiga your Jane billing tab
Bring your disciplines, payers, and clearinghouse setup, and Taiga will tell you which claims it could own.