Register and chart
Experity's EMR/PM handles registration, charting, and billing in one system, with workflows for urgent care, telemedicine, workers' comp, and occupational medicine visits.
Keep Experity for the visit. Hand off the claims.
Experity formed in 2019 when DocuTAP and Practice Velocity merged, and its EMR/PM now runs charting and billing for many urgent care clinics. Urgent care claims depend on payer contracts, visit types, and fast follow-up. Taiga can take the follow-up work while your clinic keeps Experity.
Book a demoAsk which Experity billing screens and reports an outside biller can use, and whether you already buy Experity's own revenue cycle services.
Visit
Patient registered and charted in Experity
Charge and claim
Coded to the payer contract, then sent
Follow-up
Taiga works denials, appeals, and balances
How an Experity claim moves
Urgent care runs on volume. The billing handoff has to keep up with the waiting room.
Code to the contract
Clinics hold case-rate or fee-for-service contracts. Experity notes that some large payers have dropped the S9083 case-rate code and now want E/M levels plus procedure codes, adjusting payment to the case rate themselves.
Submit
Claims go out from Experity's practice management side. Workers' comp and occupational medicine visits often bill an employer or carrier instead of a health plan, so they need their own rules.
Follow up
Taiga picks up payer follow-up: rejections, every denial and appeal including small-dollar ones, and patient statements.
What a handoff can do for an Experity clinic
Front desk staff and providers stay in Experity. A billing team owns what comes back.
Low-dollar denials worked
Urgent care produces many small claims. Each denial gets worked instead of written off for being small.
Providers approve codes
Taiga drafts ICD-10 and CPT codes from the chart, and the treating provider approves them before submission.
Room for seasonal spikes
When respiratory season raises volume, payer follow-up sits with a team that is not also checking patients in.
Confirm these Experity details first
Clinics differ in contracts, visit mix, and how much billing is already outsourced.
Current billing arrangement
Note whether billing is in house or with Experity's revenue cycle services, and what your contract says about ending it.
Contract types
List payers by case-rate or fee-for-service contract, since coding and expected payment differ.
Visit mix
Separate urgent care, occupational medicine, workers' comp, and telemedicine volume.
User access and A/R
Agree on the Experity user role an outside biller would get, and pull an aging report by payer.
A straight answer on urgent care
Urgent care is not one of Taiga's publicly named specialties. If your clinic runs on Experity, bring your service mix and Taiga will tell you straight whether it fits.
What this guide does not claim
Taiga does not claim an Experity integration, partnership, or automatic write-back, and access is confirmed on a call. Occupational medicine and workers' comp billing follow employer and state rules that this page does not cover.
Questions from Experity practices
Is Experity the same as DocuTAP and Practice Velocity?
Yes. DocuTAP and Practice Velocity merged in 2019 to form Experity, which said it would keep supporting the platforms both companies offered.
Do we have to stop using Experity?
No. Taiga works alongside your existing EHR, so providers keep charting in Experity.
We use Experity's RCM services. Can we compare?
Yes. Experity sells its own revenue cycle services, and an independent partner is another option. Look at scope, reporting, and cost before you decide.
Can Taiga take over our open A/R?
Taiga can take over open A/R or run in parallel with your current billing. Pull aging by payer for the fit call.
Bring your Experity clinic mix
Share visit volume by type, payer contracts, and an aging report. Taiga will tell you what it could take on.