Document in the EHR
Providers chart in talkEHR, CareCloud's cloud EHR for smaller practices, or in CareCloud Charts. Note which one each location uses, since templates and charge capture can differ.
Keep CareCloud charting and choose who runs the claims
CareCloud sells a family of products: the talkEHR and CareCloud Charts EHRs, its practice management software, and its own revenue cycle services. A practice can keep charting in CareCloud and still decide who handles coding, claims, and denials. This page maps that handoff.
Book a demoThe first question is which CareCloud products you license and whether CareCloud's own billing team works your claims today. Access for an outside biller is set up per practice and confirmed on a call.
Chart in talkEHR or Charts
Clinicians document the visit as usual.
Charges in CareCloud PM
Codes reach the practice management claim queue.
Claims and remittance
Submission, rejections, payments, and denials get owners.
How a CareCloud claim moves today
CareCloud describes billing as one connected path from charting to collections. Taiga would step into the parts the practice chooses to hand off.
Capture and code charges
CareCloud lists charge capture, medical coding, and claim scrubbing in its revenue cycle path. With Taiga, codes are drafted from the clinical note and the treating physician approves them before anything is submitted.
Submit and track claims
CareCloud's onboarding sets up EDI and ERA approvals so a practice can send claims and receive payment through its account. Confirm which team watches acknowledgments and rejections after the handoff.
Post payments and follow up
Payment posting, A/R follow-up, and patient statements close the loop. Decide whether Taiga or practice staff posts ERAs in CareCloud so balances stay in one place.
What changes for a CareCloud practice
Clinicians keep their CareCloud routine. The billing desk gets a named owner.
No new EHR to learn
Taiga works alongside the EHR you already use, so talkEHR or Charts stays as the clinical record.
Every denial gets worked
Taiga appeals denials of any size, including the small balances that often age out on a busy desk.
A clear comparison
CareCloud offers its own billing service. Seeing an independent partner's scope next to it makes the choice easier.
Confirm these CareCloud details first
A short list settles most of the handoff before any claim changes hands.
Which products do you license?
List talkEHR or CareCloud Charts, the practice management module, and any CareCloud billing service under contract, including its notice terms.
What role can an outside biller hold?
Ask your CareCloud administrator which user role covers charge review, claim submission, and payment posting, and grant only that.
How are claims routed?
Confirm the EDI and ERA enrollments on your account and who receives rejection reports today.
What is open in A/R?
Pull an aging report so Taiga can take over open claims or run in parallel while current work finishes.
For practices that want a billing partner, not a new system
Worth a call if your practice charts in CareCloud, bills its own professional claims, and wants coding review, claim follow-up, and appeals handled by one accountable team.
No CareCloud connector is implied
This page does not describe an API connection, marketplace listing, or partnership with CareCloud. Taiga would work through the access your practice grants, confirmed during onboarding.
Questions from CareCloud practices
Do we have to stop using CareCloud?
No. Taiga works alongside your existing EHR, so providers keep charting in talkEHR or CareCloud Charts while the billing work moves.
CareCloud also sells billing services. How is Taiga different?
CareCloud offers revenue cycle services alongside its software. Taiga is an independent billing partner that drafts codes for physician approval, works every denial and appeal, and handles patient statements; compare both scopes side by side.
Can Taiga take over our open A/R in CareCloud?
Yes. Taiga can take over open A/R or run in parallel with your current billing while existing claims finish.
How long until Taiga submits our first claim?
Onboarding typically takes about two weeks to the first claim, once access and payer enrollment details are confirmed.
Walk Taiga through your CareCloud setup
Bring your product list, current billing arrangement, and an aging report. Taiga will show where it would take over and what stays with your team.